We now have security measures in place to maintain our Guestsour Associates, and our neighborhood safe.
We looked at each individual touchpoint in our possessions to create this before all else "phase one" plan. You are able to see that program in detail .
While our gaming floor is available, you’ll observe different conveniences aren’t open. Our intention is to reopen your favourite spaces and places while ensuring we can continue to keep a clean and secure environment. We’ll fix operations as required. And we’ll offer updates on our website and societal pages since we reopen more portions of this casino.
Our dedication to this strategy gives us the assurance to welcome you back .
Banquet providers and conference sales are presently operating at a lower capacity. If you want to talk with a representative in a question, please contact Ericka Keep at 320-532-8555.
In order for us to maintain all our Guests and Associates as secure as possible, good usage of face masks or sheeting is needed in any way times.
HAND SANITIZER STATIONS
Hand sanitizer dispensers can be found in Guest entrances and at additional high-contact places.
All food security measures are followed closely, and we’ve developed the frequency of meals and drink equipment cleaning and disinfecting.
An intensive cleaning program is set up, focusing on regular contact surfaces.
Is grand casino hotel open Video
We are requesting both Guests and Associates to clinic feet of social distancing.
Casino occupancy limitations will be carefully monitored, in addition to seats in our restaurants.
Non-invasive temperature tests are needed for Guests and Associates.
Our gaming floors are smoke-free. Smoking lounges can be found.
What’s Open, What’s Not
The fantastic thing is our gaming floor is available at both casinos. Bingo and Pull Tabs have reopened at Grand Casino Mille Lacs and Grand Casino Hinckley. Check here to learn more.
Bingo is working on a diminished capacity. Food & beverages aren’t allowed within the Bingo Hall.
Poker stays locked until further notice.
Food & Drinks
Both casinos may have grab & move or execute food options available, at Plums (daily) and 1991 Kitchen (weekends) in Grand Casino Mille Lacs and Grand Provisions and The Winds Steakhouse in Grand Casino Hinckley. Chairs is that the restaurants can be obtained also.
Restaurants, such as Rival House, The Grille House, and Stories Diner, will stay locked until a future stage.
Up North Bar in Mille Lacs and Silver 7s in Hinckley will stay available as support pubs only. Sitting or standing in the bar won’t be allowed.
Cocktail & drink service to the gaming floor will go on without interruption.
Grand Casino is bombarded with Health regulations, to find out more click to discover more.
Other momentary closures
There is not going to be a shuttle or valet services offered at this moment, along with the bell desk, gym, pools, and Grand Arcades also stay locked.
Due to decreased capability, the maximum amount of stay in almost any Guest space is 5 minutes. Stay-over support is only going to be completed on petition while a Guest has vacated the space. The pool is spacious with Limited Hours. Stay-over service will probably be restricted to the sanitization of top touch surfaces, replacement of any towels, and also eliminate any garbage. The next amenities are eliminated from Guest rooms: tissue, java, notepads, pens, added blankets/pillows. In case you want one of these things, they may be asked for shipping by calling the front desk during your stay.
Q: When are you currently reopening?
A: Grand Casino Mille Lacs and Grand Casino Hinckley reopened to the General Public on Monday, June 1, in 9 a.m.. We look forward to seeing you soon!
Q: Do you need face coverings?
A: Yes, we need face pliers at both Grand Casino Mille Lacs and Grand Casino Hinckley for both Associates and Guests. A limited number of free masks can be found daily. After that provide is gone, masks and face coverings can be found for buy on the possessions.
Masks or face coverings should be worn correctly at all times while on the gaming floor. Although you’re dining in one of the restaurants, you might eliminate your own face coverings. In case you need to leave your table for any argumentation, your own face covering will probably have to get worn. We may refuse support should you’re not correctly wearing your mask.
Q: What will happen for my Grand Rewards grade standing?
A: Grand Rewards grade standing was on hold during our temporary closed. Please stop by the Grand Rewards counter during your next trip to ask about your grade status.
Q: Are promotions being rescheduled?
A: Events and promotions are currently in full swing in Grand Casino Mille Lacs and Grand Casino Hinckley. More info is submitted.
Q: Did you wash out the casino(s) throughout the closed?
A: Yeswe disinfected and profound washed all regions of Grand Casino Mille Lacs and Grand Casino Hinckley. Additionally, an improved cleaning program has been implemented across both possessions on a more-frequent foundation. To find out more about the Health, Safety and Sanitation program, please click here.
Q: What if I have a cash-out ticket out of a slot machine which expires while Grand Casino is temporarily locked?
A: We are extending the expiry date for slot machine money out coupons 100 days in their current expiration dates. In your next trip, please stop by the Cashier Counter to get your died cash-out voucher redeemed.
Q: I bought tickets for the event that has been postponed. How do I obtain a refund?
A: Refunds for tickets are finished in their point of buy. All amusement updates are posted here.
Q: Can I book a group event?
A: Group occasions, banquets, and VIP dinners are cancelled.
Q: Is Grand Casino resort open?
A: Yes, it is possible to make bookings today through our website in grandcasinomn.com/lodging or by telephoning 800-468-3517. The highest length of stay in almost any Guest space is 5 nights. In case you have any queries, please email them [email protected]
Q: Are you currently opening smoke-free?
A: Yes the gaming flooring at Grand Casino Mille Lacs and Grand Casino Hinckley are smoke-free. We’re currently analyzing the evolution of smoking lounges in the properties for Guests who would like to smoke while appreciating different amenities in a cozy setting. You will find temporary smoking lounges put up at every property. As always, smoking is allowed outdoors.
Q: Is your RV Resort open?
A: The RV Resort is available. It is possible to telephone 1-800-468-3517 to check availability and reserve your own reservation.
Q: What if I have questions which haven’t been addressed previously?
A: For queries associated with Grand Casino Mille Lacs, please contact [email protected] For queries concerning Grand Casino Hinckley, please contact [email protected] We’d be delighted to answer any further questions that you might have.
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